Pursuant to Article 3 of the Law No. 6563 on the Regulation of Electronic Commerce (“Law”), Safir Çarşı Yönetim Hizmetleri A.Ş. All of the introductory information about it is available on our website in an up-to-date manner. Safir Çarşı Management Services Inc. as our goal; Safir Çarşı Management Services Inc. Our aim is to ensure that you buy your ticket in the shortest time and in the easiest way for your visits to the Sapphire Observation Terrace, which is operated by.

Our Sales Policy and Sales Agreement below are arranged so that you can purchase tickets on the website https://sapphireskydeck.com/ in an effective, fast and easy way. This Sales Policy and our Agreement also form part of our Terms of Use. By becoming a member of our website and/or purchasing tickets, you state that you have read and understood the Terms of Use, Sales Policy and Contract provisions and the Clarification Text on the Processing of Personal Data, and you will be deemed to have accepted the contents of the same. In the event of a complaint, we recommend that you visit the Help page and/or contact us at the contact numbers provided on our site, before making any ticket purchases and confirming your order. By purchasing tickets on our site and confirming your order, you agree to be bound by the terms of this Agreement. Therefore, when you buy a ticket from our website, we strongly point out that the following provisions of the Agreement will be applied to the procedures and processes related to the visit process.

Also, by confirming your order; Before purchasing the ticket:

• All necessary information and contact addresses about our company.
• All the features of the ticket and service you have purchased, as well as the total ticket/service price including all taxes and all additional costs, if any.
• Information on payment, performance, and resolution methods for complaints regulated in the contract,
• Information in the contract that you can make your applications to the Consumer Court or Consumer Arbitration Committee regarding the dispute.
• You accept, declare and undertake in writing that you do not have the right to withdraw pursuant to Article 15 (g) of the Regulation on Distance Contracts and that you know all the provisions in the contract as a result.

Before confirming the ticket purchase, we also emphasize that, within the scope of your approval, preliminary information approval is obtained in writing and that the preliminary information approval is an integral part of this Agreement. In addition, we would like you to know that with this contract and pre-approval, you have been clearly and understandably informed that “if your ticket purchase order is approved, you will be under a payment obligation”.

Distance Ticket Sales Agreement

1. Parties to the Contract

On the one hand, Safir Çarşı Yönetim Hizmetleri A.Ş. located at “Emniyet Evleri Mah Eski Büyükdere Cad No:1/1 Kağıthane/İSTANBUL”. (On the other hand, the Consumer who purchased the ticket from the https://sapphireskydeck.com/ website (referred to as the “Customer”)) has concluded this agreement in accordance with the following conditions.

2. Subject of the Contract

The subject of this agreement is the service of selling tickets to the Customer for the visits to the Sapphire Viewing Terrace operated by Safir Çarşı Yönetim Hizmetleri A.Ş. It is the determination of the mutual rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer and the Regulation on the Distance Contracts.

3. Terms of Use

By this Agreement, the customer accepts that he has read the texts titled “Terms of Use” and “Clarification Text on the Processing of Personal Data” on the website https://sapphireskydeck.com/ and has complete information about these terms of use, privacy and personal data policy. and declares.

4. General Terms of Sale and Service
5. The customer will be able to see the viewing terrace visit ticket prices if he/she makes a selection on the website.
6. The viewing terrace visit tickets can only be purchased with a debit or credit card on the website https://sapphireskydeck.com/. If the customer purchases a ticket over the internet, credit or debit card options will be offered to him or her to make the payment. The customer will choose the appropriate credit or debit card option and complete the transaction.
7. Ticket prices may vary depending on the date. The Customer accepts and declares the said change in ticket prices. Ticket prices include all taxes and fees. Safir Çarşı Yönetim Hizmetleri A.Ş. reserves the right to make changes in the fee for the internet ticket sales service. The Customer accepts and declares the changes to be made in the fee for the internet ticket sales service.
8. Safir Çarşı Management Services Inc. Since it is an e-invoice payer, it does not use printed/physical tickets. An e-invoice will be sent to your e-mail address for tickets purchased via the https://sapphireskydeck.com/ website or at the box office at the address where the viewing terrace is located. Other than that, you do not need to buy a printed ticket.
9. Tickets not used on the purchased dates are invalid and it is not possible to refund and/or change the service fee.
10. The customer cannot purchase more than the maximum number of tickets determined by Safir Çarşı Yönetim Hizmetleri A.Ş. Safir Çarşı Management Services Inc. With this application, the aim is to prevent possible malicious ticket sales and illegal sale of tickets via the black market
11. It is the Customer’s responsibility to control and preserve the purchased tickets. The Customer shall be liable for any damages arising from the failure to fulfill this obligation.
12. As a rule, all ticket sales are final. You have no right of withdrawal regarding the tickets you have purchased pursuant to Article 15 (g) of the Distance Contracts Regulation. In the event that the sold tickets are lost, stolen, damaged or destroyed in any way, no ticket replacement/new ticket printing or refund will be made. Except for the cancellation of the visit, the tickets sold are not canceled, changed or refunded in any way after the sale process. However, Safir Çarşı Yönetim Hizmetleri A.Ş. You agree that it reserves the right to refuse to sell the ticket, to terminate the sale of tickets or to change/cancel visiting hours/sessions, in case of deems appropriate and/or technical problems. It is your responsibility to be informed about the announcements about whether the relevant visit has been canceled or not and the new date and time of a changed visit. Safir Çarşı Management Services Inc. will make reasonable efforts to notify ticket holders of such cancellation or change. However, this does not mean that ticket holders make any commitments and/or guarantees that they will be informed about the cancellation or change before the visit date. You can find more information about canceled or modified visits on our website.

9. Entrances and exits to the visiting area are made in accordance with the rules and regulations determined by Safir Çarşı Yönetim Hizmetleri A.Ş. In general, if you go out after ticket control, you will not be able to re-enter the observation deck area. If you are late for your visiting hours, you can enter in accordance with the rules and regulations set by Safir Çarşı Yönetim Hizmetleri A.Ş. is not responsible.
10. Rules and regulations determined by Safir Çarşı Yönetim Hizmetleri A.Ş. are valid for the use of camera, mobile phone or recording equipment. For this reason, it may be prohibited to bring cameras or other recording equipment, laser pens and mobile phones into the visiting area.
11. It is forbidden to allow animals to the Observation Terrace, with the exception of dogs guiding the disabled.
12. It is forbidden to bring food and beverages brought from outside by customers to the Observation Terrace.
13. Safir Çarşı Management Services Inc. does not take any responsibility for the personal belongings of the customers.
14. Conditions for the purchase of the ticket, Safir Çarşı Yönetim Hizmetleri A.Ş. arranged according to the rules set by In the event that you violate any of these rules and regulations or cause damage, inconvenience, or behave illegally and/or constitute a crime, Safir Çarşı Yönetim Hizmetleri A.Ş. has the right to remove you from the visiting area or not to take you into the visiting area. A security search can be made to ensure the safety of the visitor area and you. In addition, Safir Çarşı Management Services Inc. has the right to refuse to sell tickets to customers who do not have personal information, for security reasons or for other reasons.
15. The text of this contract, after the establishment of the contract, Safir Çarşı Yönetim Hizmetleri A.Ş. data, and you can easily access this agreement on our website as of the revision dates. If you wish, you can easily access the physical copy of the contract by printing it out. Therefore, we would like you to know that the terms of the contract and the general terms and conditions of the transaction are easily provided and kept by you. Your access to the contract will continue in direct proportion to the access to our site.
16. Confidentiality rules regarding the use of our site and this agreement are detailed in the “Clarification Text on the Processing of Personal Data” section. In this context, we would like to inform you that you will need to carefully read and review the provisions of the Clarification Text on the Processing of Personal Data and notify us if you have different requests. The Clarification Text on the Processing of Personal Data is an annex and an integral part of this Agreement, and will be applied and in effect together with the Agreement. Therefore, we emphasize that by approving this Agreement and/or order, you will be deemed to have accepted the provisions of the Clarification Text on the Processing of Personal Data.
17. All the terms of the contract, including the total price you will pay, are clearly seen by you during the confirmation of the order and before the payment information is entered. Therefore, by purchasing the ticket and confirming the order, we reiterate that you will be deemed to have accepted the terms of this contract, and we remind you once again that you should carefully examine all contract provisions before confirming the order.
18. All of these terms and conditions are subject to Turkish Law. Before purchasing your ticket, we have informed all consumers about the terms and content of the contract in advance, and by purchasing the ticket and confirming the order, you will be deemed to have accepted that you have been informed about the arrangements of this contract and that this article is a means of proof in the form of written evidence.

5. Other Provisions

1. Information on ticket sales Safir Çarşı Yönetim Hizmetleri A.Ş. and records of sales made in case of any dispute will be submitted to the relevant institutions and organizations.

2. Safir Çarşı Yönetim Hizmetleri A.Ş. is not responsible for price and content errors caused by typesetting and system errors that may occur on the website called https://sapphireskydeck.com/.

3. The customer, while using the site, will act in accordance with this Agreement and Terms of Use, all the conditions on the site, the explanations made in the relevant parts of the site, and all applicable legislation, otherwise, any legal, penal and financial liability that may arise due to these notifications and illegal use accepts, declares and undertakes that it belongs to.
   
   

6. Dispute Resolution

In case of any dispute arising from the implementation of this contract, the parties will try to settle the dispute amicably first. Consumer Problems Arbitration Committee in the place where the Customer purchases service or resides within the monetary limits determined by the Ministry is authorized for disputes arising if the said dispute cannot be resolved amicably. In addition, Istanbul Courts and Enforcement Offices will be authorized in all disputes arising from the contract.

7. Enforcement

Upon the acceptance and approval of this contract and the realization of the payment for the order placed on the website, the Customer shall be deemed to have accepted all the terms of this contract and this contract shall enter into force. The customer accepts and declares that he/she does not have the right to withdraw from the contract pursuant to Article 15 (g) of the Distance Contracts Regulation, regarding the characteristics of the contracted service, sales price, payment method, and that he/she is fully and accurately informed about all the rights and obligations of the contract. and commits.